One-screen check-in, a clock on every job, and customers who approve and sign from their phone. With Florida sales tax and shop fees calculated for you.
Florida shops know how to fix cars. What holds them back is old software, paperwork and no visibility.
Look up the customer, type in the vehicle, build the estimate… Every check-in eats minutes nobody measures.
You bill hours, but you don’t know how long each job really takes or who’s most productive. Without data, pricing is a gut feeling.
The customer calls, the advisor drops everything to go ask in the bay. Nobody knows where each RO stands.
The tech spots worn brakes, the customer says “later,” and nobody follows up. That’s work left on the table.
Written estimates, customer authorization, limits when the job grows, tax and fees with minimums and caps. One slip is a complaint.
Desktop programs that lock up between stations, invoices edited without a trace, and a “LABOR” line that doesn’t tell you what you sold.
DOKU AutoMaster puts the vehicle at the center: every RO, every job, every minute and every approval in one place the whole team sees live.
Type the plate, VIN, phone or name and the vehicle shows up with its full history. The system suggests what’s due and the RO is created in one click.
Techs start, pause and finish each job from their phone. You see actual vs. book time live and know which jobs make you money and which don’t.
A 12-point inspection with traffic lights and photos. Anything yellow or red becomes a priced recommendation. The customer gets a link, looks at the photos and approves or declines each job with a signature. No app, no account.
Your advisor can work in Spanish, your tech in Portuguese and the customer can approve in English, all on the same RO. Each customer sees their portal in the language they prefer and can switch with one tap.
Built for the real Florida: Hialeah, Kissimmee and Pompano Beach, not just the English-only brochures.
DOKU AutoMaster is designed around the Florida Motor Vehicle Repair Act (ch. 559, Part IX). Your team doesn’t have to remember the rules: the system applies them on every RO.
Required above the threshold your shop sets, and the customer picks an option: written estimate, a limit, or waiver.
If the job goes over the allowed tolerance, the RO stops until there’s a new authorization.
Electronic signature with consent, time, amount and approved lines. Phone authorizations are recorded too.
Sales tax, shop fee and disposal fee with their minimums and caps, plus per-line exemptions. No calculator.
DOKU AutoMaster helps you comply, but it doesn’t replace your shop’s legal counsel. Thresholds and tolerances are configurable.
Search, pick services and create the RO. The customer gets a welcome message.
The tech inspects with traffic lights and photos; the advisor adds pricing.
From the link, with a signature. The RO moves forward on its own.
A clock on every job, a ready notice, and an invoice with Florida charges.
Live ROs, productivity per tech, average ticket, and the jobs customers put off, ready for follow-up.
One search by plate, VIN or phone, history-based suggestions, and fewer “is my car ready?” calls.
Their jobs, their clock and the photo inspection, in their language. Productivity proven without paperwork.
Been on a desktop program for years? Your customers, vehicles and invoices come with you. We handle the migration and reconcile it to the penny before you go live.
Ask us whether your current system is supported.
Counter computer, tablet or phone. Nothing to install, no server in the office, no single machine to depend on.
A vehicle can have several contacts with roles, and a contact can be a company with dozens of units and a house account.
Invite-only access, per-user roles and each shop’s data isolated. Built by a cybersecurity team.
We’re looking for independent Florida shops that want to be first on DOKU AutoMaster and help shape it. In return, 2 months free.
We’ll walk you through DOKU AutoMaster with a sample shop in 30 minutes. No commitment.